Enterprise
AI That
Delivers

Four proven solutions. Rapid implementation. Guaranteed results.

Our Credibility

Trusted by 
fortune 500

Our Products

Breakthrough AI products built for enterprise scale

ETS Labs delivers four enterprise AI platforms designed specifically for Fortune 500 contact centers, featuring comprehensive AI tools for business including 100% interaction coverage, explainable AI decisions, and 30-day implementation timelines. 

01

QEval AI Contact Center Platform

Revolutionary quality management with 100% coverage

  • Complete interaction analysis
  • Explainable AI decisions
  • 30-day deployment

02

ICE AI Customer Service Solutions

Omnichannel excellence, intelligently orchestrated

  • Smart routing
  • Unified channels
  • Real-time analytics

03

Process Automation

Transform complex operations at scale

  • Custom solutions
  • System integration
  • Process optimization
Features

Why Enterprises Partner with ETS Labs 

Analyze every customer interaction across all channels with complete visibility and actionable insights.

Transparent AI decisions with clear reasoning and audit trails for compliance and trust.

Rapid deployment with minimal disruption to existing operations and immediate ROI.

Battle-tested solutions handling millions of interactions daily for Fortune 500 enterprises.

Powering Innovation with Industry-Leading Technologies 

Harnessing the Best in Tech for Your Success 

TensorFlow

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Scikit Learn

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XGBoost

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LightGBM

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OpenAI GPT

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Anthropic Claude

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Meta LLaMA

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Mistral

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Hugging Face Transformers

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spaCy

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LangChain

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Pinecone

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Weaviate

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Milvus

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ElasticSearch

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OpenSearch

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Apache Spark

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Kafka

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Airflow

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MLflow

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Kubeflow

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Docker

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Kubernetes

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AWS SageMaker

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Azure ML

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GCP Vertex AI

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Success Stories

Real Results, Real Praise: What Our Clients Say

Ready to Transform Your Contact Center?

Join Fortune 500 leaders already using ETS Labs enterprise AI solutions to drive operational excellence.

Contact Us

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